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Terms & Conditions

  1. On purchase of your ticket, you are automatically declaring to having read, understood and agreed to these terms and conditions.

  2. Once booked, tickets are non-refundable and non-transferable.

  3. The complexity of the event means, late comers will not be granted entry, so make sure you arrive on or before the arrival time stated on your ticket. No refunds will be entitled for such cases.

  4. THE CURIOUS events may include flashing and strobing lights and guests with photo sensitive epilepsy are advised not to attend.

  5. The menu at all THE CURIOUS events are set and the organisers are not obliged to provide alternatives. However, the organisers will endeavour to accommodate any special dietary  restrictions or allergies whenever possible if the information is provided at time of booking or at least 10 business days before event date, but no guarantee will be given. The event will not be suitable for people with severe allergies or dietary restrictions.

  6. The menu at all THE CURIOUS events are not halal certified, but we do not serve pork and lard.

  7. The organisers reserve the right to refuse entry without refund if guests arrive intoxicated. The organisers also reserve the right to refuse the service of alcohol to any person if the organisers deem that you are too intoxicated to participate in the immersive experience. Alcohol will only be sold to persons aged 18 years and above.

  8. Guests with mobility requirements are welcome but please ensure that you inform the organisers immediately after online booking so that the necessary preparations can be made.

  9. The organisers reserve the right to cancel or change the time or date of any event at their discretion.

  10. The organisers may alter, add, withdraw or substitute performances, performers and/or any advertised details for an event, seating arrangements and audience capacity without prior notice.

  11. The organisers will not be liable for any additional costs, losses or expenses resulting from any cancellation of the event or any change to its time or date.

  12. The organisers shall not be liable to refund ticket price or for any other penalty should the event be cancelled due to any natural disasters, terrorist attacks, civil disturbance, government interference or any other cause whatsoever beyond their control.

  13. The extent of the organisers' liability to you shall in no circumstances exceed the price of the ticket and the organisers (and their employees, agents, subcontractors, performers, etc) shall under no circumstances be liable for any indirect, incidental or consequential damages.

  14. The organisers can accept no responsibility for any injury to guests and sustained whilst attending any THE CURIOUS events, including but not limited to consumption of food/beverages that may cause an allergic/adverse reaction.

  15. The organisers do not accept responsibility for the loss or damage of personal property belonging to guests during THE CURIOUS events.

  16. The organisers reserve the right to change these terms and conditions without prior notification, such changes to be effective immediately upon publication on our website, and any purchase made after such publication will be bound by the changes.

  17. All THE CURIOUS events are ticketed. All bookings must be made in advance through our Official Ticketing Agent - SISTIC. 

  18. Tickets are required for entry into all THE CURIOUS events. The organisers reserve the right to refuse any entry to guests with unauthorised tickets or without a ticket.

  19. You agree to and shall indemnify and hold harmless the organisers for (i) any damage to any of your personal property, and (ii) any injury, sickness or death, arising out of or during or in relation to any THE CURIOUS event, unless due to the gross negligence or wilful misconduct of the organisers.

  20. For the safety of our guests and actors, the organisers reserves the right to refuse admission or remove any guest(s) from the event due to any unbecoming, unruly or disorderly behaviour.

  21. By attending the event, you are consenting to allow rights to the organisers to broadcast, publish, license and use any photographs, films, recordings and images taken of you at the event, at their discretion, for publicity and promotional purposes

  22. These Terms and Conditions are governed by Singapore law and subject to the exclusive jurisdiction of the Singapore courts.

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